Privacy Policy

Effective Date: July 3, 2026

At Akhar Khana ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or make a purchase through akharkhana.com ("Website").

By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

To provide a smooth and secure shopping experience, we may collect the following information:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• PIN Code

• State and Country

Order Information

When you place an order, we may collect:

• Ordered products

• Payment status

• Order history

• Transaction details

• Delivery information

Device & Technical Information

When you visit our Website, we may automatically collect:

• IP Address

• Browser type

• Device type

• Operating System

• Internet Service Provider (ISP)

• Pages visited

• Date and time of access

• Referring website

• Country or region (based on IP)

This information helps us improve website performance, security, and user experience.

2. Registration

When you create an account or place an order, we collect information such as your name, email address, phone number, and shipping address.

This information allows us to:

• Process your orders

• Contact you regarding purchases

• Provide customer support

• Improve our services

• Send order confirmations and shipping updates

3. Orders & Payments

To complete your purchase, you may be required to provide:

• Name

• Mobile Number

• Email Address

• Shipping Address

• Billing Address

• Payment Information

Payments are processed through secure third-party payment gateways.

Akhar Khana does not store your complete debit card, credit card, UPI PIN, banking passwords, CVV, or other sensitive payment credentials.

4. How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Verify payments

• Communicate order updates

• Respond to customer inquiries

• Improve our products and services

• Prevent fraud and unauthorized transactions

• Maintain website security

• Comply with legal obligations

• Send promotional offers, newsletters, or updates (you may unsubscribe at any time)

5. Information Sharing

We respect your privacy.

Akhar Khana does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information only when necessary with:

• Courier and logistics partners

• Payment gateway providers

• Technology service providers

• Government authorities where required by law

Only the minimum information necessary to perform the required service will be shared.

6. Courier & Service Providers

To successfully deliver your order, we may provide our courier partners with information including:

• Name

• Delivery Address

• Mobile Number

• Email Address (where applicable)

These service providers are contractually required to protect your information and may not use it for their own promotional purposes.

7. Cookies

Our Website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Keep products in your shopping cart

• Analyze website traffic

• Improve website performance

• Enhance security

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Log Files

Like most websites, we automatically collect certain technical information through log files, including:

• IP Address

• Browser Version

• Device Information

• Date & Time

• Pages Visited

• Referral URLs

This information is used solely for analytics, troubleshooting, and improving our services.

9. Advertising & Analytics

We may use third-party analytics tools to understand how visitors use our Website.

These services may collect anonymous information through cookies or similar technologies.

No personally identifiable information is sold to advertisers.

10. Data Security

Protecting your personal information is our priority.

We implement reasonable administrative, technical, and physical security measures to safeguard your information from unauthorized access, misuse, disclosure, or alteration.

Sensitive information transmitted through our Website is protected using Secure Socket Layer (SSL) encryption wherever applicable.

While we strive to use commercially acceptable security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Email Communications

If you subscribe to our newsletter or promotional emails, you may receive updates regarding:

• New book arrivals

• Offers and discounts

• Special promotions

• Important announcements

You may unsubscribe at any time by following the unsubscribe instructions in our emails or by contacting us directly.

12. Access, Correction & Deletion

You may request to:

• Access your personal information

• Correct inaccurate information

• Update your contact details

• Delete your account (subject to legal and operational requirements)

To make such requests, please contact us at:

Email: akharkhana@gmail.com

We will respond within a reasonable period in accordance with applicable laws.

13. Data Retention

We retain your personal information only for as long as necessary to:

• Process orders

• Maintain customer accounts

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

Once the information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

14. Customer Reviews & Testimonials

If you voluntarily submit a review, rating, or testimonial, we may publish it on our Website or social media platforms.

By submitting such content, you grant Akhar Khana permission to display your review together with your first name or initials unless you request otherwise.

If you wish to remove a published review, please contact us at akharkhana@gmail.com.

15. Children's Privacy

Our Website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

16. Legal Disclosure

We may disclose personal information if required to do so:

• To comply with applicable laws

• To respond to court orders or legal requests

• To protect our legal rights

• To prevent fraud or illegal activities

• To protect the safety of our customers or the public

17. Business Transfers

If Akhar Khana undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction.

Any such transfer will remain subject to this Privacy Policy or an updated policy communicated to users.

18. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

19. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page along with the updated Effective Date.

Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

20. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Akhar Khana

Near Girls Govt. Senior Secondary School

Ratia – 125051

District Fatehabad, Haryana, India

Mobile: +91 9466870493

Email: akharkhana@gmail.com

Website: https://akharkhana.com